IT Emergency?
Tell us what is happening and how it is affecting your operations.
Adzzer will review your request and respond as soon as possible.
- New Clients Welcome
- Existing Clients Priority
Emergency Request Form
Complete the form below with as much detail as you can. This helps us assess the situation and respond appropriately. Fields marked * are required.
Submitting this form does not establish a service agreement or guarantee immediate availability, response, or resolution.
Adzzer will assess your request and respond as soon as possible.
If you suspect an active cybersecurity incident, avoid entering confidential credentials or sensitive technical information in this form.
Please see our Privacy Policy for more information.
Issues Adzzer May Assist With
Adzzer may be able to help with urgent issues such as the following. If you’re not sure whether your issue qualifies, submit the form below and we’ll advise.
Internet, Network & Wi-Fi Outages
Connectivity down or unstable across your business.
Server & Infrastructure Failures
Servers, workstations or core infrastructure down.
Backup & Recovery Incidents
Failed backups or urgent data-recovery needs.
Business Systems Down
Line-of-business systems have stopped working.
Website & Hosting Outages
Website, hosting or online services unavailable.
Other Urgent IT Issues
Any other technical problem affecting operations.
Email & Communication Failures
Email or communication systems not working.
Suspected Cybersecurity Incidents
Signs of unauthorised access, malware or a breach.
Want to know more about who we are? About Adzzer →
What Happens After You Submit?
We review the information provided and assess urgency and impact. Response times are not guaranteed, but urgent requests are prioritised.
We Review Your Request
We read what you’ve shared and assess the urgency and business impact.
We Contact You
We reach out using your preferred contact method to confirm details or next steps.
We Advise on Next Steps
We let you know how we can help and the most appropriate next step.
Every Minute Counts During an Incident.
Submit the emergency request form above and we’ll get back to you as soon as possible.